swan hellenic
FREQUENTLY ASKED QUESTIONS
ARCTIC & RUSSIA FAR EAST CRUISES
- One night pre-cruise hotel accommodation with breakfast
- Transfer from the airport to the hotel on the day prior to embarkation
- Transfer from the hotel to the port for embarkation
- Transfer from the port to the airport on return
- Onboard accommodation
- All meals onboard including room service 24 hours a day
- Coffee, tea, soft drinks & select alcoholic beverages 24 hours a day
- Lecture programmes by our experienced expedition team and guest speakers
- Shore excursion programme led by our expert expedition team
- Branded Swan Hellenic expedition parka
- Use of rubber boots for shore landings
- Basic WIFI inclusion (Premium WIFI available)
- Onboard gratuities & port taxes
ANTARCTICA CRUISES
- Return flights: Buenos Aires to Ushuaia or Santiago to Ushuaia
- One night pre-cruise hotel accommodation with breakfast
- Transfer from the airport to the hotel on the day prior to embarkation
- Transfer from the hotel to the port for embarkation
- Transfer from the port to the airport on return
- Onboard accommodation
- All meals onboard including room service 24 hours a day
- Coffee, tea, soft drinks & select alcoholic beverages 24 hours a day
- Lecture programmes by our experienced expedition team and guest speakers
- Shore excursion programme led by our expert expedition team
- Branded Swan Hellenic expedition parka
- Use of rubber boots for shore landings
- Basic WIFI (Premium WIFI available)
- Onboard gratuities & port taxes
REST OF WORLD CRUISES
- One night pre-cruise hotel accommodation with breakfast
- Transfer from the airport to the hotel on the day prior to embarkation
- Transfer from the hotel to the port for embarkation
- Transfer from the port to the airport on return
- Onboard accommodation
- All meals onboard including room service 24 hours a day
- Coffee, tea, soft drinks & select alcoholic beverages 24 hours a day
- Lecture programmes by our experienced expedition team and guest speakers
- On shore transfer per port of call
- Basic WIFI inclusion (Premium WIFI available)
- Onboard gratuities & port taxes
What is not included in the cruise fare?
Additional activities such as kayaking, private tours, special arrangements, plus private Zodiac tours, cost extra.
In destinations outside of polar regions, we will have a series of shore excursions available to book for each port of call 9-12 months prior to departure. Within each of those destinations there will be an activity or transfer included free of charge. All others will be chargeable.
What is WiFi like on board?
Is there a doctor on the cruise?
All ships have a medical room and a ship's doctor on board.
Can I smoke onboard?
Smoking is permitted in designated areas on Deck 8 aft portside and on Deck 4 mid ship portside.
There is no smoking in any indoor area nor on balconies.
Antarctic
The Arctic
The average Arctic summer hovers around 0°C in June through September. In general, Arctic summers are short and cool.
Can I fly drones?
Unfortunately, you cannot bring nor fly drones onboard. The flying of unmanned aerial vehicles (UAVs) is prohibited or strictly regulated in several countries we sail to.